Anchors Aweigh: It’s About Investing in Family and Friends and Providing Top-Notch Customer Service

What I really enjoy about the business is that people only come to us for one reason,” said Paul Neumann, co-owner of Anchors Aweigh in Lakeland, Minnesota. “They’re looking for a way to invest time with their family and friends, which is great. It’s a great sport, because young and old can all do it together.”

It’s all about family and celebration! Every time people become owners of an Anchor’s Aweigh boat, they christen their new life chapter of fun and adventure by breaking a glass of champagne. Welcome to the family!

Owners of Anchors Aweigh Boat Sales, Nancy and Paul Neumann, have their priorities straight in life and in business. It’s all about family, partnership, and helping others out. They’ve specialized in boat sales, repairs, storage and winterization services since 1974 and it’s always been a family affair since the beginning.

That’s why we enjoy working with them to cross-promote our services for over 20 years – we have the same values.

“It pays to have a second opinion when it comes to boat insurance, especially if you are using generalized insurance,” said Nancy Neumann. “It’s not just about getting the coverage – it’s the customer service and the follow-through and that’s what Aircraft and Marine emphasizes. Aircraft and Marine is always on time and always on top of a repair, which means paying out the premium. They provide excellent coverage.”

And Paul and Nancy know their way around boats and what makes for good marine insurance. Paul has been in the business since high school, starting out as a mechanic and working through the ranks, eventually becoming a general manager. After all this experience, Paul started to think about how he could venture out on his own.

That’s when Nancy came into the picture and it was the perfect partnership. They started their own business, combining their  history of experience working all of the jobs it takes to run a boat sales and repair company.

“So it only made sense. We’re a family business. We also employ our two daughters,” said Nancy. “We have other people in our group, but we’re a real tight knit crew. We’re like a big family.”

Anchors Aweigh is a full-service boat dealership, focusing on new boat sales, Cruisers Yachts, Porta-Docks, Phoenix trailers, used boat sales, and transportation too.

Anchors Aweigh takes a similar approach to us when it comes to emphasizing customer service and being available when customers need help.

“We’re all about customer service before, during and after the sale. A lot of people fall short on that after the sale,” said Nancy.

We truly value our partnership with Anchors Aweigh. We are both in business to invest in people – to help them continue to enjoy the past times they value most with friends and family with the right boat, insurance and customer service that gives them not only peace of mind, but the understanding that someone always has their back.  We are your partners and we are available when you need us – no questions asked.

Nancy and Paul have a good sense of humor and they are great at helping you realize why life is really pretty dry without a boat, which is their tag line. You really don’t know what you are missing if you are not on the water, especially with their caring customer service to help you stay afloat.

To learn more about Anchors Aweigh’s services, visit:

Get a quick quote on marine insurance:

Tournament Fishing and Angler Insurance: Casting Strong Relationships

“I feel I have somebody I can call if something does happen. Aircraft & Marine is going to help. They will look at the policy with you and be competitive on exactly what you need.”

When Bjorn Horgen, a Minnesota tournament angler, first started talking competitive fishing with us at a boat show, he wasn’t interested in discussing boat insurance. After all, he was our neighbor at the show, exhibiting for Garmin, and he already had a policy on his Ranger FS621.

“I shot them (Aircraft & Marine Insurance Company) down at first. Yet from talking with them, I know the guys from Aircraft and Marine are really down to earth, and they really believe in the product they sell,” Bjorn added. “These guys are in it because this is what they love and they enjoy doing it. It’s not about gaining a few more customers. That’s what I look for in companies I work with.”

For comparison purposes, we asked if Bjorn would give us the chance to quote him on an angler policy.

“They (Aircraft & Marine) were extremely easy to work with and were willing to sit down and say, what did you need on this part of the policy? How much on this one?” Bjorn relayed. “They actually blew my other policy out of the water and helped me get better insurance on my boat than I already had.”

Bjorn discussed how one of the most important things in a policy for a tournament angler is to carry a much higher dollar amount on liabilities. The ability to provide that is a niche insurance industry offering. However, it was also Aircraft & Marine’s customer service that won Bjorn over.

“I’ve dealt with other companies in the past, and they’re not the easiest to deal with. Yet the guys from Aircraft & Marine — they really stand by their product and customer service is one of their assets,” Bjorn discussed.

For the 40 days or more Bjorn is on the water from April to the end of September participating in fishing tournaments, having great customer service and a standout insurance policy gives him peace of mind. He doesn’t have to worry and he knows he is protected with a good company behind him and his boat.

“The biggest thing is knowing that you’re covered correctly,” he said. “And I know that they (Aircraft & Marine) understand that every person is a little different in how they need to be covered and protected.”

As he travels the water this tournament season, we are sincerely grateful and honored to have Bjorn’s boat wrapped in our Aircraft & Marine logo as he passes out information, educating others about our services.

“I feel I have somebody I can call if something does happen. Aircraft & Marine is going to help,” Bjorn explained. “They will look at the policy with you and be competitive on exactly what you need.”

And it’s an understatement to say that Bjorn knows something about competition, making him appreciate an insurance company that’s willing to go head to head with him. Being competitive is something he values, first as an athlete in high school and then in college too. As a college freshman, all it took was an ad on TV about participating in a professional fishing tournament and he was hooked for the whole season. That was 15 years ago.

Although he is a born and raised Minnesotan and he had been fishing since he was 10, he soon learned that competitive fishing was a new world entirely and he had to up his game. He welcomed the challenge and it wasn’t long until he crossed from the amateur to the pro circuit. Since then he has won a state walleye championship, qualified for a national championship as one of the top five anglers in Minnesota, and he has been close to winning Angler of the Year. That’s not to mention all of his dozen or so top 10 finishes.

Yet despite Bjorn’s success, he’s pretty modest, saying that while his accomplishments look impressive, he always feels like he could do better. What keeps him grounded is knowing there are people to support him and provide that true, honest experience.

“It’s not just about selling insurance,” Bjorn concluded. “It’s about a real relationship. That’s what Aircraft & Marine believes in building.”

Learn more about our Angler’s Choice Policy and get a quick quote.

Follow Bjorn on his outdoor adventures on Facebook at @BjornHorgenOutdoors.

Advice and tips for boaters on looking for insurance

By Chad Richardson

The dream boat you’ve sought since your first big job is at its slip. You’ve been diligent at mainte­nance and you’ve babied it. Memories are made on board every weekend (and some weeknights). But as you watch the radar and see the big mutli-col­ored thunderstorm blobs move across the screen from west to east, you can’t help but get nervous. That isn’t the time to be wondering if you have the right insurance on that dream boat.

For this issue, we’ve asked an expert in boating insurance to share his tips and advice on what to look for and what to avoid when it comes to your policy.

Kevin Gruys of Aircraft and Marine Insurance was kind enough to do a Question-and-Answer session with us. Here goes:

Q: How does boat insurance differ from auto or home?

A: If your question is whether or not a boat be­longs on an endorsement to a Homeowners policy, or, if it belongs on a Boat policy; the answer is simply this: If the boat will ever leave your garage you need a boat policy. Any time a boat is endorsed onto a homeowners policy, the coverage is usually strictly physical damage coverage and on an acv basis. In other words, you would be lacking the accidental fuel spill coverage, the medical payment coverage, the personal property coverage and the big coverages such as wreck removal and salvage and mechanical breakdown. So, I recommend you purchase a boat policy, or a yacht policy.

By the way, there are lots of ways boat insurance differs from home and auto insurance. The primary ways are that boat policies contain warranties. Warranties are agreements contained in the boat policy (or yacht policy), and if an insured should break ( or breach) one of these warranties, then coverage provided by the policy would become void. For example, there is a private pleasure use warranty. There is a navigation area warranty. There may be a winter lay-up period warranty. And, the companies you should avoid using typical­ly contain a warranty your boat will be maintained in seaworthy condition. Essentially, if the company determines your boat was not in seaworthy con­dition at the time of loss, their policy will not pay. I recommend you purchase a boat policy that does not have that warranty. There are several boat insurance companies policies that do contain that warranty.

Q: What questions should a boater ask when shopping for marine insurance?

A: They should ask their agent if the agent is comfortable and knowledgeable with boat insur­ance. They should ask the agent which insurance company has the best reputation for paying claims fairly and promptly. They should ask which com­pany provides all the key special coverage such as Wreck Removal Coverage and Salvage Coverage and Mechanical Breakdown Coverage. Typically no one asks how the loss settlement clause reads of a particular boat insurance policy. I know this can have a significant impact on how much money a company will pay for a particular claim. For example; If there were to be damage to a boats outdrive unit; will the company be paying based on the cost of an OEM outdrive, or, a remanufactured outdrive unit (from the original manufacturer), or, will it be based on the cost of a copy of an OEM outdrive that was made in China. Trust me, there are big differences in price and this will make a big difference in the dollar amount your insurance policy will pay you. Generally speaking, at least make sure you are buying an “Agreed Value” policy, and make sure you are buying a policy with Salvage Coverage, Wreck Removal Coverage and Mechanical Breakdown Coverage.

Q: What’s the difference between Boat and Yacht Insurance?

A: Generally the difference is found in the liability section of the policy. The small boat policy will have watercraft liability; which is providing coverage for the physical damage or the bodily injury you may become legally responsible for, arising out of the use and operation of your boat. But, Aircraft-Marine Insurance both Boat and Yacht policies should have wreck removal and accidental fuel spill coverage.

A yacht policy generally adds coverage for US longshoreman and Harbor workers Act coverage and may also have coverage for a paid captain and paid crew. This is called Jones Act coverage, and this is insurance that is needed if you hire someone to captain your yacht or essentially be a paid employee on your yacht. It is much like workers compensation coverage. But, it is actually more broad and is a subject in itself. If you are paying someone to work on your boat and they sustain an injury while in the course of their duties aboard your boat, watch out. Big money. Medical payments, lost wages, pain and suffering; it can become extremely expensive.

Q: What common mistakes do you see when boaters buy coverage?

A: The most common mistake is when a boat own­er will go online and purchase boat insurance like it is a commodity. Trust me, it is not a commodity. There are huge and substantial differences in cov­erage from one company’s policy to another com­pany’s policy and you will never learn that when you shop for boat insurance on line. My experience is most people who shop for boat insurance on
line end up with an actual cash value policy and they rarely understand what that means. And, ironically, you could probably find better coverage at a better price through a knowledgeable boat insurance agent.

Q: What pitfalls should boater’s be aware of when shopping for coverage?

A: Don’t make the mistake of thinking boat insur­ance is boat insurance. As I mentioned earlier, the biggest mistake would be thinking boat insurance is a commodity.  Broccoli may be a commodity, but boat insurance policies certainly are not. And every company online is dumping your informa­tion into a comparative rating tool and telling you where the lowest price is. But, that does not mean the lowest price is the policy you should purchase.

For example, if you purchased a nice new boat with twin 250 horsepower outboard engines and you then went for a ride on the lake and the engines ingested debris and ruined the engines, you would discover most boat policies do not pay for mechanical damage to the engines. However, some do. What would not having a policy that provided mechanical breakdown coverage mean in this example. The answer is one company’s policy pays zero. But another company’s policy would pay for the cost of new engines. Maybe $30,000 each. Maybe $60,000 in total. I consider $60,000 to be a very significant difference. And, I view my job as making the customer aware of this very important information when they decide which boat insurance policy to purchase.

Q: What should a boater with coverage look for in an existing policy to make sure their coverage is adequate?

A: Everything already mentioned. Confirm if you have an agreed value policy. Confirm if the insured value is correct. Confirm if the navigation area is correctly addressed. Also confirm if you have all the critical coverage’s including wreck removal and salvage and mechanical breakdown. Did you correctly identify if you have any business use? Do you have a paid person working on your boat?. … and, is the LIMIT of LIABILITY coverage (or, Protection and Indemnity Coverage) adequate to protect all the rest of your assets including prop­erties, savings and investments and don’t forget to protect your future earnings because having your earnings and wages attached can be a dreadful reality. Also, review if you have an Umbrella policy. And if you do, check what the underlying coverage limit requirement is. The list is a pretty lengthy list. You really need to concentrate on just one thing. Get a knowledgeable marine insurance agent. One thing is for certain, it’s not about mak­ing sure you’ve received a “paid in full discount” or whatever the discount Du Jour is. It is, however, about purchasing the coverage’s that will protect your boat as well as all the other assets you have.

Contact: Kevin Gruys can be reached by phone at 952-890-1124 or by email: gruys@aircraft-ma­

AOPA Minneapolis Fly-In 2015

A couple of us from Aircraft & Marine Insurance were able to attend the AOPA Fly-in in Minneapolis this year. There are several AOPA fly-ins around the country each year, and there’s always food and fun to be had along with a celebration of aviation!

Here are Justin Wulf (left) and Kevin Gruys (right) at the event.


Recreational Boating in the United States: An Infographic

Here are some facts and figures about recreational boating in the United States. Did you think the Midwest would be the top area for recreational boaters? These numbers are from the 2011 National Recreational Boating Survey done be the U.S. Coast Guard’s Boating Safety Division. For more numbers, check out their survey.

Recreational Boating in the U.S. Infographic

Note: Click the image for the full-size version.

Top 5 Weekend Getaway Places via Aircraft


Much of the country is in the midst of one of the coldest winters we’ve seen in a long time, but don’t let that stop you from hopping on your plane and finding some fun. The question is: where to go? We put together a list of destinations that may tempt you to take a flight this weekend.

1. Grand Canyon – You may have visited the Grand Canyon before, but have you seen it from the air? It will be hard to see as much as you can of one of the seven wonders of the world since it ranges 277 miles long, but you can certainly try. There is no landing fee at Grand Canyon National Airport, so that is an added bonus.

2. Lake Placid/Kiwassa Lake, Adirondacks, N.Y. – If you’re looking for a more zen-like location, there’s no other place like Lake Placid. The area hosts many resorts and is also great if you have a seaplane, allowing you to land directly on any of the 23 miles of Adirondacks waterways.

3. Jackson Hole, WY – If you’re not too concerned about the cold, try Jackson Hole at this time of the year. Hiking the scenic Tetons are a wonderful way to get away from the city, plus the city boasts chuck wagons to get your fill of steak and comfort food.

4. Nashville, TN – There’s New York and L.A., but there’s also Nashville in terms of the music industry. Walk into an establishment on any given evening, and you will be sure to find some of the best musicians jamming.

5. Kansas City, MO – Some people consider Kansas City a flyover area, but it is home to some of the best and most authentic barbeque in the United States. Check out Arthur Bryant’s and Jack Stack Barbeque; they will have you licking your fingers clean.

As a pilot, you have access to a fun weekend with some of the most amazing places. So grab your camera and suitcase, and gas up that plane.

Winter Activities for Boaters

Winter Activites for Boaters

Does putting away your boat for the winter season give you the blues? Unless you’re a snow and cold lover, you probably dream about getting your boat back out all winter long. Luckily, there are some things boaters can do in the wintertime to enjoy boats, even when yours is in storage. Here are our tips for feeding your love of boating throughout the off-season.

Attend Boat Shows

Even though going to a boat show isn’t quite as glorious as going out on the water, it can still satisfy your boat junkie cravings. Go to a boat show and drool over the shiny new boats and futuristic new technology while hanging out and chatting with other boat lovers. Here’s a pretty comprehensive list of boat shows:

Get a Magazine Subscription

If you don’t already subscribe to a boating magazine or two, winter is a good time to do so. You can pine over the pretty pictures of new boats, learn about emerging technology, brush up on boating news, read intriguing boating stories and more. Here are some of the most popular ones:

Browse Boats for Sale

A boater can dream, right? Winter is actually a fairly good time to shop for a new boat if you’re in the market for one, as you can take your time shopping and getting boat insurance it before boating season starts. Of course, even if you aren’t in the market for a new boat, it’s still fun to look, right? Head to a local showroom or shop online:

Go on a Boating Vacation

This one requires a bit of cash, but if you were already planning on a vacation, you might as well go somewhere where you can go boating! There are many, many possibilities for boating vacations in warmer climates. Try searching for them online in the place you’d most like to go. Here’s an example of a site that suggests boating vacations:

Watch Boat Videos

There are thousands of boating videos on YouTube, waiting to be enjoyed. Sit down with your computer and get lost in them:
Or, if you’re the more adventurous type, try watching GoPro videos. No, they’re not all about boating, but they’re awesome:

Catch Up on Boating News

There’s always news about the boating industry being published online. Find a site and subscribe or visit often. Here’s an example we found:

Shop for New or Better Insurance

Looking for a better boat insurance policy from a company you can trust? Let us give you a quote!
Get a Boat Insurance Quote

Resolutions For the New Pilot in 2014


Did you know that learning something new is one of the top ten resolutions people make for the new year? So for those looking for a new hobby, why not take up learning how to pilot a plane? To help you on your way, here is a quick list to coax you into taking to the air.

For the new pilot:

  • Safety first – Vow to always be safe in the air, and in turn keeping any passengers you may have safe, by always following procedures that are necessary before taking off. Have a pre-flight list prepared and use it; soon it will be second nature.
  • Maintain your aircraft properly – Just like anything other machine, airplanes require maintenance every now and again. Do maintenance after and before every flight, including every few months. Keep a schedule of when something needs to be replaced.
  • Take a trip – A flight takes a lot of planning, so kill two birds with one stone by integrating another resolution of taking more trips into your new year. Take a day trip for a picnic in a hard-to-reach by car location or plan a week away to a  picturesque area. If you’re into photography, make sure to bring a camera along. (These are from a commercial plane, but you get the idea.)
  • Get more education – Even if you’ve just taken the license test and have crammed your mind full, there’s always something new to learn. Talk to other pilots or read a book on flight and see what else you can learn.
  • Have fun – Why did you get a pilot’s license? Just like in life, make sure that what you are doing is enjoyable. There may be a lot that goes into piloting an airplane, but that doesn’t mean that you have to forget about getting the most out of it.

Flight Instructor Joe’s IFR Preflight Check


In a recent blog post by Flight Instructor Joe over at, he posted the picture of an askew Artificial Horizon just after start-up, and asks a question: Do you know what to look for when you’re about to complete an IFR flight? For an IFR flight, you must be sure that your instruments are all functioning properly, as you’ll be completely reliant upon them to control the plane.

In Flight Instructor Joe’s blog post, he goes over what you should look at when completing an IFR instrument check, including Pilot heat, a compass check, and more. Head over to his blog to read the complete post.